Frequently Asked Questions
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Please come with clean and dry hair and do not bring your own hair products.
We require 24-hour notice to cancel or reschedule an appointment.
A deposit is not required for the hair consultation appointment.
A deposit will be required when scheduling a service appointment.
A late cancellation or no-show fee will be charged.
A reservation can be made by phone, in person or online.
Yes, walk-ins are accepted.
No, we do not offer refunds on services performed or products purchased.
It will vary depending on the individual hair type. As a rule of thumb, most people should shampoo their hair every other
day and condition it once or twice a week for best results.
day and condition it once or twice a week for best results.